Frequently Asked
Questions
Are the products made to order?
Unless otherwise stated, each handcrafted jewelry and original artwork are carefully made to order. Current turnaround time is approximately 4-5 business days before shipment. Please contact me before purchase if you'd like to request an expedited ship date.
When will my items ship?
Ready items typically ship within 5 business days. Orders containing multiple items ship together.
For more information regarding shipping services and estimated delivery time, please see my shipping + policy page.
Do you take custom requests?
Yes!! I gladly take custom requests for jewelry, drawings, paintings or any artistic project you have in mind! I am more likely to take on projects that fall within my aesthetic and artistic scope. However, I really love to try anything so just leave me a note on my contact page with the general info about your project and I will see what I can do!
still have more questions?
You can contact me here or through my email olivia@cutthroatdesign.com I typically answer emails same day Mon-Fri, however please allow a 72 hour response time for custom requests or general inquiries. Thank You!